Returns & Exchanges 

For Returns 

We offer a 3 day return and/or exchange after your order has been delivered. Please note that items being returned/exchanged cannot be damaged, worn or contain any odors that indicate use. Order must also be in original packaging. We are not responsible for shipping /duty fees for items being returned. Products that are on sale, are final sale merchandise and cannot be returned.

To return an item email info@vavvoune.com with the order number in the subject field. Please include customer information and the reason for the return in your email. Once confirmed, ship product(s) to the return address within 3 days with the tracking number. Once returned item (s) has been delivered and confirmed your refund will be issued. 

Kindly note that all return postage and fees are the responsibility of the customer.

We are not responsible for lost or missing returns.

For Exchanges

To exchange an item please email info@vavvoune.com with order number in the subject field. Please include customer information, and item that you will be exchanging it for in your email. Once confirmed, ship product(s) to return address within 3 days with tracking number. Once returned item (s) has been delivered your exchange be shipped out within 2 days. Any payment differences will be refunded to customer.

We are not responsible for lost or missing returns.